This Privacy Policy and Notice (we refer to it as our “Privacy Notice”) describes how OLOV and its subsidiaries (“Olov” or “we” or “us” ) collect, use, share, retain, and protect information about you that we receive when you (1) visit OLOV official website www.olovshop.com (2) communicate with us or the website via chat, email, text message, and other electronic messages; (3) interact with our advertisements or applications on third-party website and services; and, (4) interact with us offline, such as on the telephone, in writing, or in-person, including at trade shows and other events. We adopt this Privacy Notice to fulfill our commitment to you and comply with legal obligations as we process personal information, described below, to fulfill our service commitment to you.
This Privacy Notice does not apply to information collected or used by any third party or affiliate, including those that may link to or can be accessible via the website. Please review their policies. Olov is not responsible for the content or the privacy policies or practices of third-party, their website, or their apps.
Before accessing, using, or interacting with the website you should carefully review this Privacy Notice which are incorporated by reference and govern use of the website. We may change our Privacy Notice and Terms of Service from time to time and encourage you to review them whenever you interact with us.
User Consent: By choosing to interact with OLOV, including through our website, advertisements, applications, contests, products, service, and events, and by communicating with us via email, chat, telephone, or in person, you consent to the collection and use of information as described in this Privacy Notice and you represent that you are at least 16 years old. If you are under the age of 16 or you do not consent to the collection, use and/or disclosure of your personal information as set forth in this Privacy Notice, please exit and do not use our website or other service.
California Users: If you are a resident of the State of California, see the California Privacy Notice for additional information about your rights and our disclosures. The California Privacy Notice is in addition to this Privacy Policy.
1 For California Residents, we adopt this Notice, in part, to comply with our obligations under the California Consumer Privacy Act of 2018 (“CCPA”). The portions of this Notice that specifically reference “California Residents” or describe rights created by the CCPA, apply solely to visitors, users, and others who are consumers residing in the State of California as defined by the CCPA and in Section 17014 of Title 18 of the California Code of Regulations. For California Residents, any terms defined in the CCPA have the same meaning when used in this Notice.
What Personal Information Does OLOV Collect?
We collect and store information that you give us directly. For example, when you:
Register an account, we may collect your full name, email, username, address, phone. number.
Register a product, we may collect your name, address, email, product name, model number, order number, purchase date.
Request product support, we may collect your name, email, phone number, mailing address and any other information you choose to provide to us regarding your request.
Enter or sign-up for a sweepstakes or contest, we may collect your name, email, address, birthday, telephone, and any additional information that you provide (i.e., pictures or videos).
Email us, sign up for notifications, subscribe to our newsletters or mailing lists, we may collect your name, email, phone number, and address.
Enroll in the OLOV Ambassador Program, we may collect your name, email, telephone number, state, professional license number, and state of licensure.
Attend a tradeshow, we may collect your name, email, address, telephone number, employment information, and information regarding your preferences to serve you better
We also receive and store certain types of information automatically when you interact with us online or with the website. For example, we use:
Cookies2, web beacons3, links, and other tracking technologies to gather Information regarding your use and interaction with the website, our email correspondence, third party services, client applications, and certain other online activities (including sites you visit, your browser type, operating system, and interactions with our content and emails)
Third Parties, who manage our advertising on other sites, provide us information regarding your browsing activities and interests
2 "Cookies" are small bits of information that are stored on your hard drive or in connection with your Internet browser. Cookies remember information about your activities on the site and provide a customized experience when you visit our website. If you've chosen to disable cookies on your browser, some of the functionality of our website may be lost. Certain of our web page, particularly those that require a login and password, require that cookies be enabled in your browser and cannot be used when you have disabled cookies in your browser.
3 “Web beacons” are small images embedded into website or emails that send information about your computer, tablet, phone, or other device when you visit our website or open an email we send to you
4 A unique identifier is an automatically assigned string of characters that can be used to uniquely identify a browser, app, or device. Different identifiers vary in how permanent they are, whether they can be reset by users, and how they can be accessed.
Unique Identifiers (such as a universally unique identifier or “UUID”)4
Data and Mobile Analytics to collect information about your website usage, performance data, app errors, and debugging information from where the website were downloaded
Log File Information to learn your IP address, browser type, access times, domain names, operating system, the referring web page(s), pages visited, location, mobile carrier, device information (including IDs), search terms, and cookie information
How Does OLOV Use Information About Me?
Olov may use and process information about you for one or more of our legitimate business purposes. For example, Olov (and/or our Service Providers) may use your information to:
Fulfill or meet the reason your information was collected or provided
Deliver communications, information or services, and promotions
Provide support to you and other users
Present, optimize, and maintain the security of our website and their contents
Register, maintain, and provide notifications to you about your website Account
Detect and prevent fraud or other crimes
Respond to law enforcement requests and as required by applicable law or court order
Research, test, analyze, and develop our products, website, and services
Fulfill orders (i.e. taking payment, providing updates, shipping, and managing any issues, including but not limited to refunds and returns)
Allow you to participate in interactive features on our website
Personalize your website experience and to deliver content, product and service offerings relevant to your interests, including targeted offers through our website, third-party sites, and via email or text message (with your consent, where required by law)
Does OLOV Share the Information It Receives About Me?
Olov does not and will not sell your personal information. We may share information about you, including personal information, with subsidiaries who are subject to this Privacy Notice or follow practices at least as protective as those described here, or with Service Providers with whom we have entered into contracts that require personal information be kept confidential and prohibit the retention, use, or disclosure of personal information for any purpose other than the services specified. Olov does not share or disclose information for commercial purposes without your consent, except as described below:
Within the Olov team: We may share personal information internally within Olov and with our subsidiaries and affiliates. Olov’s personnel may have access to personal information as needed to provide and operate the website in the normal course of business
Service Providers: We employ other companies and individuals to perform functions on our behalf, including fulfilling orders, delivering packages, sending mail, analyzing data (such as Google Analytics), providing marketing assessments, providing analytics information, processing payments, providing data hosting (as specified below). They have access to personal information needed to perform their functions, but not for other purposes.
Business Transfers: If we purchase other businesses or their assets, sell our business assets, or are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information, including any category of personal data collected by Olov, may be among assets sold or transferred and may be subsequently used by a third-party.
Lawful Requests and Safety: We release personal information when we believe it is appropriate to comply with the law, it is necessary to protect our interests, to prevent fraud or other illegal activity, and to protect the safety of any person. Nothing in this Privacy Notice is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
Business and Marketing Partners: We may disclose de-identified, aggregated, non-personal data received from providing the website with certain trusted business partners, without restriction. Olov does not share non-aggregated information or information that has not been de-identified with third-party business partners.
What Choices Do I Have?
Olov seeks to ensure all individuals are provided with the rights mandated by their governing jurisdiction. Not all the rights discussed herein will apply to everyone and, depending upon your jurisdiction, may not apply to you. For example, the CCPA provides California Residents the right, under certain circumstances, to request that Olov disclose or delete their personal information.
We welcome you to contact us at OLOVsale1@outlook.com regarding how we communicate with you and the information we have collected about you, including how we use that data, the nature and accuracy of that data, to request an update, modification, or deletion, or to opt-out of certain uses. Under certain circumstances, you may also request to withdraw consent previously provided. We will endeavor to accommodate your request to the extent feasible and where required by law.
Communications from OLOV
Users may opt-out or object to receiving certain communications from Olov by following the unsubscribe process described in our communications, changing your account settings, or by contacting us via the contact information provided below. Please note that such requests may take some time to fulfill and that certain product and Website-related communications, including but not limited to account verification, changes or updates to features of the website, or technical and security notices are non-optional.
Advertising
You may opt out of online ads by contacting us at olovonline@outlook.com. You also may limit certain tracking by disabling cookies in your web browser. Where we use your data for direct marketing purposes, you can always object by following the unsubscribe process in such communications or changing your account settings.
Do Not Track
Olov does not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms. Per industry standards, third parties may be able to collect information, including personal data, about your online activities over time and across different website or online services when you use website.
Accessing, Modifying, or Deleting Information About Me
If you would like to access personal information about you, you may make a request at olovonline@outlook.com. You may also request to restrict or limit how we: use such information; its deletion; or, even, ask for information in an easily accessible format. However, if you do so, certain features, including but not limited to access to the website, may no longer be available. Please note that requests to delete your information do not necessarily ensure complete or comprehensive removal of that content or information because removed information may persist in backup copies indefinitely.
Children’s Personal Information & Safety
Despite Olov’s safety and privacy controls, we cannot guarantee the website are entirely free of illegal, offensive, or otherwise inappropriate material, or that you will not encounter inappropriate or illegal conduct from other users when using the website. You can help Olov by notifying us of any unwelcome contact by using the information below to get in touch with us.
Children under the age of sixteen (16) may not use or provide information on our website. We will delete, immediately, any information from or about a child under the age of sixteen (16). Please notify us at olovonline@outlook.com if we might have collected data from or about a child under the age of sixteen (16).
Changes to Our Privacy Notice
Olov may modify this Privacy Notice from time to time. We will notify you of material changes to this policy by posting a notice at the website or by emailing you at an email address associated with your website Account.
Contact for More Information
Should you have any comments or questions about how we collect and use your personal information, communication can be directed to our email at olovonline@outlook.com or submit a contact form to reach us.